We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if you prefer, in writing to barnfieldhillsurgery@nhs.net
Every effort will be made to answer your concerns as soon as possible.
BARNFIELD HILL SURGERY
10-12 Barnfield Hill
Exeter
EX1 1SR
If we are unable to resolve your complaint to your satisfaction then you can contact NHS Devon to request the practice response is reviewed.
NHS Devon will support patients and their representative with any concerns or complaints regarding primary care services in Devon.
Contact details
- Telephone: 0300 123 1672
- Email: d-icb.patientexperience@nhs.net
- Post: Patient Advice and Complaints team, Pomona House, Edginswell Business Park, Oak View Close Torquay TQ2 7FF
- Contact information can also be found on the One Devon website: www.onedevon.org.uk/contact-us/patient-advice-and-complaints/
Healthwatch Devon
You can also contact Healthwatch Devon who will advise and support you in making your complaint.
Telephone: 0800 5200 640
Email: info@healthwatchdevon.co.uk
https://www.healthwatchdevon.co.uk
c/o Colebrook (SW) Ltd
r/o Engage Plymouth, Milehouse, St Levan Road
Plymouth
PL2 3BG
United Kingdom
